NSK AI
Solutions · Public sector
Plate III
NSK·SOL·03

Records that cannot leave

Search across an archive that is not permitted to move.

Fig. 1 — Research clerks at work on a government archive. Library of Congress, public domain.
Plate III
NSK·SOL·03
The problem

A ministry holds forty years of files: scanned, unindexed, and legally resident. A single freedom-of-information request costs a fortnight of somebody’s time.

The same fifty documents are found again from scratch each time, by a different officer.

Riffle the drawer.

Riffle the drawer. Each card is stamped as the index accepts it.

MIN/FIN/1984/0417
Indexed
Ministry of Finance
1984
128 pages
scanned, unindexed
MIN/WKS/1991/2280
Indexed
Public Works
1991
64 pages
scanned, unindexed
MIN/EDU/1978/0031
Indexed
Education
1978
412 pages
scanned, unindexed
MIN/HLT/2003/1190
Indexed
Health
2003
88 pages
scanned, unindexed
MIN/AGR/1969/0004
Indexed
Agriculture
1969
1,204 pages
scanned, unindexed
Records accepted
0
Left the building
0
Where it applies
Three places the same index is used.
01
Information requests

A request answered from the archive itself, with the page cited and the officer who ran it named.

02
Case files and precedent

Earlier decisions found by their substance, so a new one is taken against what was decided before.

03
Procurement records

Contracts, amendments and correspondence read together, on hardware that never leaves the premises.

Fig. 2 — Clerks at typewriters in a government office. Nationaal Archief, public domain.
A worked example
Documents indexed
41.6M
Median answer
1.9s
FOI turnaround
2 days, from 14
Files that left the building
0
Answers refused for want of evidence
logged, not hidden
Figures from one deployment, quoted with the client’s permission. Yours will differ.
Notes on compliance
01

Data resident on ministry hardware, with an air-gapped index.

02

Every query attributable to a named officer, and every citation to a page.

03

Retention and disposal schedules are honoured by the index itself.

Deployment
Month 1
Air-gapped install and a scan pipeline for the paper backlog
Month 2
Index built department by department
Month 3
Officers query directly, citations point at the page
Month 4
Disposal schedule wired into the index
The other plates

Bring us the case you have not been able to close.

We will tell you which part of it is a model problem and which part is not.